How To Write An Email To Customer About Late Fee. The truth is that you shouldn’t wait too long. Warn about interest charge on the overdue payment and cutting of future work.
Customer service email example 3: Providing the answer to a customer issue or query. Postpaid bill late fee penalty
Feel Free To Adjust The Details To Be More Specific To You And Your Business, Of Course!
Hello [client’s name], i hope this email finds you well. Payment reminder email #1 — a week before the payment due date. When the invoice is marked as paid, your accounts team can also mark it as 30 days late.
Responding To A Customer Complaint.
I understand this may be a busy time for you, but i wanted to send out a friendly reminder that the payment for invoice #111119 will be due next wednesday, october 6th. Start by writing a subject that references the invoice. Check out our list of 15 proven customer service email templates:
Payment Reminder Email #3 — A Week After The Payment.
Customer service email example 3: One month after late payment was due. We apologize for this late payment.
We've Laid Out Some Examples For You.
One way to keep track of those who pay late is to make a note on their files when they make a late payment. We apologize for this unfortunate set of circumstances. Invoice #10237 from 3/25 is overdue—please send payment asap.
One Week Before The Payment Is Due.
I’m writing to notify you that we’ve yet to receive payment on invoice {invoice number} for the amount of {invoice amount}, which was due {due date}. Apologize for the inconvenience caused. Fifth and final payment reminder email: